Our Services.
Tri-Star Health Management Group is a dedicated, community-based organization specializing in personalized case management and support for individuals with catastrophic impairments, including but not limited to Traumatic Brain Injury, Spinal Cord Injury, Chronic Pain, Psychiatric Disorders, and Amputations, serving both children and adults. Our case managers also support individuals with complex medical conditions.
Click to browse our services.
Case Management
Case management, by definition, is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs. Through effective communication and the utilization of available resources, we promote quality, cost-effective outcomes.
Our team provides detailed case management and consultation summary reports, providing a comprehensive overview of the client's progress and care plan. This documentation further ensures consistent communication with all parties involved in the care process. We provide thorough correspondence with clients, medical teams, and insurers to keep everyone informed and aligned.
Keeping You Informed
We thoroughly research and monitor available services and resources to provide the best possible care options. Our team handles the scheduling of all necessary appointments, assessments, and consultations, ensuring a seamless experience for our clients. Additionally, we liaise with team members and insurers to ensure that all recommendations are implemented efficiently and effectively.
Thorough and Proactive
Our comprehensive case management services are designed to provide holistic support and coordination for individuals and their families. We offer consultations via phone, email and in-person to maintain clear and consistent communication with clients and their families, as well as with medical specialists and teams. Our case managers advocate for clients, ensuring their needs are prioritized and addressed effectively.
Client Focused
Our case management services employ a client-focused approach, ensuring individuals receive well-coordinated and personalized rehabilitation and medical services by leveraging both public and private resources.
Our Approach
.png)
In 2023, Nicole was the recipient of the Awards of Excellence Case Manager of the Year Award. She had been nominated for the same award in 2018, 2019, 2020 and 2022.
Nicole Galeotalanza
Should you wish to discuss a potential referral or send information directly, please email: referrals@tristarhealth.ca.
Life Care Planning
A Life Care Plan is a dynamic document based upon published standards of practice, comprehensive assessment, data analysis and research, which provides an organized concise plan for current and future needs with associated costs, for individuals who have experienced catastrophic injury or have chronic health care needs.
Our Approach
At Tri-Star Health Management Group our approach is centered around providing objective, unbiased, and cost-effective Life Care Plans/Future Cost of Care Reports that can be utilized as part of litigation, but also as a roadmap for an individual as they age with their injuries or medical condition.
Every Life Care Plan undergoes a meticulous peer review process led by a senior life care planner, ensuring the highest standards of quality and reliability.
Peer-Reviewed Excellence
Our Life Care Plans use a consistent methodology, providing a well-organized chronology, covering pre/post-accident, and future recommendations, with research support.
Consistent Methodology
Standards of Practice
In alignment with the International Academy of Life Care Planners: Standards of Practice for Life Care Planners 4th Edition, our Life Care Plans aim to:
-
Assist the evaluee in achieving optimal outcomes by developing an appropriate plan of rehabilitation, habilitation, prevention, and reduction of complications. This includes recommendations that contribute to the evaluee’s health, wellness, and quality of life.
-
Provide health education to the evaluee and relevant parties, when appropriate.
-
Specify services needed by the evaluee and the associated costs.
-
Evaluate alternatives for care that take into consideration appropriate and least restrictive options for he evaluee. To communicate the objectives of the life care plan to the evaluee and relevant parties, as appropriate.
Expertise in Future Cost of Care Analysis
Our team brings extensive experience in future cost of care analysis for various adult and pediatric conditions, including:
-
Acquired Brain Injury (ABI) (mild-severe)
-
Spinal Cord Injury (SCI)
-
Amputation
-
Mental Health
-
Chronic Pain
-
Complex Orthopaedic Injuries
-
Sexual Assault
-
Complex Medical Conditions
-
Elder Care
-
Motor Vehicle Accidents (Ontario & Québec)
Life Care Planning: Offered Services
Preliminary Future Cost of Care Report
-
Typically, telephone or video interview; in-person meeting if deemed required.
-
Review of core medicals / reports only.
-
Research literature review as required.
-
Phone consultation with key therapists / specialists only if required.
-
Background & pre-incident functional status.
-
Incident summary.
-
Overview of impairments, current symptoms and functional status.
-
Overview of medical / rehab intervention.
-
Preliminary analysis of future care needs and cost analysis over a period of time or lifetime.
-
Completed by an Occupational Therapist and Case Manager/CCLCP.
Comprehensive Future Cost of Care Report
-
In-person meeting with evaluee.
-
Document review.
-
Research literature review.
-
Phone consultation with relevant therapists / specialists.
-
Background & Pre-incident Functional Status; Past Medical History.
-
Incident Summary.
-
History of Medical Treatment & Rehabilitation.
-
Post-Incident Functional Status.
-
Future care needs and cost analysis outlining the following over a lifetime.
-
Form 53 included.
-
Completed by an Occupational Therapist or Case Manager/CCLCP.
-
-
Typically based on a file review and telephone interview with evaluee.
-
Overview of medical and rehabilitation background; current status.
-
Analysis of future care needs and cost analysis over a period of time or lifetime.
-
Completed by an Occupational Therapist and Case Manager/CCLCP.
-
-
In-person meeting with the evaluee.
-
Identify costs of services such as personal care, caregiving, housekeeping and home maintenance for which assistance is now required.
-
Identify current therapy needs at SABS and / or Market rates.
-
Completed by an Occupational Therapist or Case Manager.
-
-
Identify costs of lost services such as personal care, care-giving, housekeeping and home maintenance, for a deceased individual.
-
Completed by an Occupational Therapist or Case Manager.
-
Coaching Services
Your path to personal success. Our holistic approach integrates mind, body, and spirit, guiding you to achieve your goals and unlock your full potential. Let us illuminate your journey to fulfillment and empowerment.
